This updatable product selector was developed to help establish Hilton’s quality position, encourage usage, and create a huge gap between Hilton and its rivals.
Background
Our research and strategic marketing plan identified consumables as the key to increased growth and profitiablity.
Mystery shoppers identified that all players in the market had poor product samples and sales material, including Hilton.
Response
A product selector was developed as way of helping the trade and their customers recognise the differences between a quality laminating film and a poor (cheap) one.
A four ring binder was used as the sample pages could be easily updated by the salesman or customer as the inevitable changes to product range occured.
Sub Brands were given to laminating films that previously had none, creating quality and value perceptions.
Singles, multiple sample pages or complete selector kits are sent with quotes depending on the type of customer or enquiry.
Outcome
Customers responded to the new sales material. Margins held firm despite severe price cutting among competitors without branding support.
New distribution opportunities also arrived as a result of the improved branding activity.
Testimonial
“The selector pages and binders are definitely a big hit”. Ron Angus, Director.